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Warranty
Transparent warranty coverage designed to support your purchase with confidence.
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warranty FAQS
What is the warranty period for Lifespan Fitness products?
Warranty periods depend on the product. You can always check the specific warranty on the individual product’s information page. As a general guide, most home-use treadmills include:
Frame: Lifetime of 5 years
Motor (on applicable treadmills): Lifetime of 5 years
Other/General Parts: 1 year (2 years on selected large treadmill models such as the Delta 4.1 Treadmill).
A few exceptions:
Compact treadmills: 1 year for frame, motor and parts
Strength equipment, weights, accessories: 1 year for structural/hardware
Ellipticals, rowers, ski-trainers: 1 year for parts
What does the warranty cover?
There are a few different categories of home treadmill that are worth looking at before you decide which will be best for your home gym. Which treadmill will be best for you will depend on the space you have available and what features you’re looking for in your treadmill workout.
If you’re looking to save as much space as possible, the best option will be Lifespan’s Walking Pad series, which is a standalone running pad without a frame or console. They’re 60% thinner than most treadmills, and are able to fold 180 degrees down the middle, meaning they can fit into just about any corner of the home.
You may also be interested in a rehabilitation treadmill, built for those with limited mobility or who are recovering from an injury. These have extended hand rails, user-friendly controls and can reach lower speeds starting at 0.3km/h, and going as high as 14km/h.
Intensify your workout with an incline treadmill, with a range of options to choose from, all with different incline levels and will be either manual or automatic. An incline forces your body to work harder, and activates more muscles in the legs, including the glutes, calves and hamstrings.
Folding treadmills give you the best of both worlds, having a sturdy frame for stability, while also being able to fold away when not in use.
For extra options and customisability, you can choose to go for a smart treadmill, which will offer a greater number features such pre-set/custom exercise programs, adaptive speed controls, app connectivity, and metric tracking.
What is not covered under warranty?
There are a few different categories of home treadmill that are worth looking at before you decide which will be best for your home gym. Which treadmill will be best for you will depend on the space you have available and what features you’re looking for in your treadmill workout.
If you’re looking to save as much space as possible, the best option will be Lifespan’s Walking Pad series, which is a standalone running pad without a frame or console. They’re 60% thinner than most treadmills, and are able to fold 180 degrees down the middle, meaning they can fit into just about any corner of the home.
You may also be interested in a rehabilitation treadmill, built for those with limited mobility or who are recovering from an injury. These have extended hand rails, user-friendly controls and can reach lower speeds starting at 0.3km/h, and going as high as 14km/h.
Intensify your workout with an incline treadmill, with a range of options to choose from, all with different incline levels and will be either manual or automatic. An incline forces your body to work harder, and activates more muscles in the legs, including the glutes, calves and hamstrings.
Folding treadmills give you the best of both worlds, having a sturdy frame for stability, while also being able to fold away when not in use.
For extra options and customisability, you can choose to go for a smart treadmill, which will offer a greater number features such pre-set/custom exercise programs, adaptive speed controls, app connectivity, and metric tracking.
How do I make a warranty claim?
There are a few different categories of home treadmill that are worth looking at before you decide which will be best for your home gym. Which treadmill will be best for you will depend on the space you have available and what features you’re looking for in your treadmill workout.
If you’re looking to save as much space as possible, the best option will be Lifespan’s Walking Pad series, which is a standalone running pad without a frame or console. They’re 60% thinner than most treadmills, and are able to fold 180 degrees down the middle, meaning they can fit into just about any corner of the home.
You may also be interested in a rehabilitation treadmill, built for those with limited mobility or who are recovering from an injury. These have extended hand rails, user-friendly controls and can reach lower speeds starting at 0.3km/h, and going as high as 14km/h.
Intensify your workout with an incline treadmill, with a range of options to choose from, all with different incline levels and will be either manual or automatic. An incline forces your body to work harder, and activates more muscles in the legs, including the glutes, calves and hamstrings.
Folding treadmills give you the best of both worlds, having a sturdy frame for stability, while also being able to fold away when not in use.
For extra options and customisability, you can choose to go for a smart treadmill, which will offer a greater number features such pre-set/custom exercise programs, adaptive speed controls, app connectivity, and metric tracking.
Do I need to register my product for warranty?
There are a few different categories of home treadmill that are worth looking at before you decide which will be best for your home gym. Which treadmill will be best for you will depend on the space you have available and what features you’re looking for in your treadmill workout.
If you’re looking to save as much space as possible, the best option will be Lifespan’s Walking Pad series, which is a standalone running pad without a frame or console. They’re 60% thinner than most treadmills, and are able to fold 180 degrees down the middle, meaning they can fit into just about any corner of the home.
You may also be interested in a rehabilitation treadmill, built for those with limited mobility or who are recovering from an injury. These have extended hand rails, user-friendly controls and can reach lower speeds starting at 0.3km/h, and going as high as 14km/h.
Intensify your workout with an incline treadmill, with a range of options to choose from, all with different incline levels and will be either manual or automatic. An incline forces your body to work harder, and activates more muscles in the legs, including the glutes, calves and hamstrings.
Folding treadmills give you the best of both worlds, having a sturdy frame for stability, while also being able to fold away when not in use.
For extra options and customisability, you can choose to go for a smart treadmill, which will offer a greater number features such pre-set/custom exercise programs, adaptive speed controls, app connectivity, and metric tracking.
What happens if my item is damaged on arrival?
There are a few different categories of home treadmill that are worth looking at before you decide which will be best for your home gym. Which treadmill will be best for you will depend on the space you have available and what features you’re looking for in your treadmill workout.
If you’re looking to save as much space as possible, the best option will be Lifespan’s Walking Pad series, which is a standalone running pad without a frame or console. They’re 60% thinner than most treadmills, and are able to fold 180 degrees down the middle, meaning they can fit into just about any corner of the home.
You may also be interested in a rehabilitation treadmill, built for those with limited mobility or who are recovering from an injury. These have extended hand rails, user-friendly controls and can reach lower speeds starting at 0.3km/h, and going as high as 14km/h.
Intensify your workout with an incline treadmill, with a range of options to choose from, all with different incline levels and will be either manual or automatic. An incline forces your body to work harder, and activates more muscles in the legs, including the glutes, calves and hamstrings.
Folding treadmills give you the best of both worlds, having a sturdy frame for stability, while also being able to fold away when not in use.
For extra options and customisability, you can choose to go for a smart treadmill, which will offer a greater number features such pre-set/custom exercise programs, adaptive speed controls, app connectivity, and metric tracking.
Is my warranty still valid if I assembled the product myself?
There are a few different categories of home treadmill that are worth looking at before you decide which will be best for your home gym. Which treadmill will be best for you will depend on the space you have available and what features you’re looking for in your treadmill workout.
If you’re looking to save as much space as possible, the best option will be Lifespan’s Walking Pad series, which is a standalone running pad without a frame or console. They’re 60% thinner than most treadmills, and are able to fold 180 degrees down the middle, meaning they can fit into just about any corner of the home.
You may also be interested in a rehabilitation treadmill, built for those with limited mobility or who are recovering from an injury. These have extended hand rails, user-friendly controls and can reach lower speeds starting at 0.3km/h, and going as high as 14km/h.
Intensify your workout with an incline treadmill, with a range of options to choose from, all with different incline levels and will be either manual or automatic. An incline forces your body to work harder, and activates more muscles in the legs, including the glutes, calves and hamstrings.
Folding treadmills give you the best of both worlds, having a sturdy frame for stability, while also being able to fold away when not in use.
For extra options and customisability, you can choose to go for a smart treadmill, which will offer a greater number features such pre-set/custom exercise programs, adaptive speed controls, app connectivity, and metric tracking.
Does moving the machine or storing it outside affect my warranty?
There are a few different categories of home treadmill that are worth looking at before you decide which will be best for your home gym. Which treadmill will be best for you will depend on the space you have available and what features you’re looking for in your treadmill workout.
If you’re looking to save as much space as possible, the best option will be Lifespan’s Walking Pad series, which is a standalone running pad without a frame or console. They’re 60% thinner than most treadmills, and are able to fold 180 degrees down the middle, meaning they can fit into just about any corner of the home.
You may also be interested in a rehabilitation treadmill, built for those with limited mobility or who are recovering from an injury. These have extended hand rails, user-friendly controls and can reach lower speeds starting at 0.3km/h, and going as high as 14km/h.
Intensify your workout with an incline treadmill, with a range of options to choose from, all with different incline levels and will be either manual or automatic. An incline forces your body to work harder, and activates more muscles in the legs, including the glutes, calves and hamstrings.
Folding treadmills give you the best of both worlds, having a sturdy frame for stability, while also being able to fold away when not in use.
For extra options and customisability, you can choose to go for a smart treadmill, which will offer a greater number features such pre-set/custom exercise programs, adaptive speed controls, app connectivity, and metric tracking.
How long do replacement parts take to arrive under warranty?
There are a few different categories of home treadmill that are worth looking at before you decide which will be best for your home gym. Which treadmill will be best for you will depend on the space you have available and what features you’re looking for in your treadmill workout.
If you’re looking to save as much space as possible, the best option will be Lifespan’s Walking Pad series, which is a standalone running pad without a frame or console. They’re 60% thinner than most treadmills, and are able to fold 180 degrees down the middle, meaning they can fit into just about any corner of the home.
You may also be interested in a rehabilitation treadmill, built for those with limited mobility or who are recovering from an injury. These have extended hand rails, user-friendly controls and can reach lower speeds starting at 0.3km/h, and going as high as 14km/h.
Intensify your workout with an incline treadmill, with a range of options to choose from, all with different incline levels and will be either manual or automatic. An incline forces your body to work harder, and activates more muscles in the legs, including the glutes, calves and hamstrings.
Folding treadmills give you the best of both worlds, having a sturdy frame for stability, while also being able to fold away when not in use.
For extra options and customisability, you can choose to go for a smart treadmill, which will offer a greater number features such pre-set/custom exercise programs, adaptive speed controls, app connectivity, and metric tracking.
Is the warranty transferable if I sell or give away the equipment?
There are a few different categories of home treadmill that are worth looking at before you decide which will be best for your home gym. Which treadmill will be best for you will depend on the space you have available and what features you’re looking for in your treadmill workout.
If you’re looking to save as much space as possible, the best option will be Lifespan’s Walking Pad series, which is a standalone running pad without a frame or console. They’re 60% thinner than most treadmills, and are able to fold 180 degrees down the middle, meaning they can fit into just about any corner of the home.
You may also be interested in a rehabilitation treadmill, built for those with limited mobility or who are recovering from an injury. These have extended hand rails, user-friendly controls and can reach lower speeds starting at 0.3km/h, and going as high as 14km/h.
Intensify your workout with an incline treadmill, with a range of options to choose from, all with different incline levels and will be either manual or automatic. An incline forces your body to work harder, and activates more muscles in the legs, including the glutes, calves and hamstrings.
Folding treadmills give you the best of both worlds, having a sturdy frame for stability, while also being able to fold away when not in use.
For extra options and customisability, you can choose to go for a smart treadmill, which will offer a greater number features such pre-set/custom exercise programs, adaptive speed controls, app connectivity, and metric tracking.
Do you offer extended warranty?
There are a few different categories of home treadmill that are worth looking at before you decide which will be best for your home gym. Which treadmill will be best for you will depend on the space you have available and what features you’re looking for in your treadmill workout.
If you’re looking to save as much space as possible, the best option will be Lifespan’s Walking Pad series, which is a standalone running pad without a frame or console. They’re 60% thinner than most treadmills, and are able to fold 180 degrees down the middle, meaning they can fit into just about any corner of the home.
You may also be interested in a rehabilitation treadmill, built for those with limited mobility or who are recovering from an injury. These have extended hand rails, user-friendly controls and can reach lower speeds starting at 0.3km/h, and going as high as 14km/h.
Intensify your workout with an incline treadmill, with a range of options to choose from, all with different incline levels and will be either manual or automatic. An incline forces your body to work harder, and activates more muscles in the legs, including the glutes, calves and hamstrings.
Folding treadmills give you the best of both worlds, having a sturdy frame for stability, while also being able to fold away when not in use.
For extra options and customisability, you can choose to go for a smart treadmill, which will offer a greater number features such pre-set/custom exercise programs, adaptive speed controls, app connectivity, and metric tracking.
Can I use these products in a commercial setting (such as a gym)?
There are a few different categories of home treadmill that are worth looking at before you decide which will be best for your home gym. Which treadmill will be best for you will depend on the space you have available and what features you’re looking for in your treadmill workout.
If you’re looking to save as much space as possible, the best option will be Lifespan’s Walking Pad series, which is a standalone running pad without a frame or console. They’re 60% thinner than most treadmills, and are able to fold 180 degrees down the middle, meaning they can fit into just about any corner of the home.
You may also be interested in a rehabilitation treadmill, built for those with limited mobility or who are recovering from an injury. These have extended hand rails, user-friendly controls and can reach lower speeds starting at 0.3km/h, and going as high as 14km/h.
Intensify your workout with an incline treadmill, with a range of options to choose from, all with different incline levels and will be either manual or automatic. An incline forces your body to work harder, and activates more muscles in the legs, including the glutes, calves and hamstrings.
Folding treadmills give you the best of both worlds, having a sturdy frame for stability, while also being able to fold away when not in use.
For extra options and customisability, you can choose to go for a smart treadmill, which will offer a greater number features such pre-set/custom exercise programs, adaptive speed controls, app connectivity, and metric tracking.
